Reviews & Feedback
Why Residents Love
The Retreat at Lakeland
There’s a reason that our residents are so happy – because we care. From our Executive Team to our on-site teams, resident satisfaction is our focus. We know caring is more than a warm smile or cookies in the office; it’s fixing things when they break and replacing them when we can’t; it’s being honest and doing what we say we’re going to do; it’s being consistent and having fun every day; it’s getting to know you and making your living experience the best it can be.
“I love the tour thanks so much cinthia”
– Gabriela Olazarra
06 09, 2026

“Cinthia is wonderful, she took the time to show me everything. Very patient and kind . Love the NYC energy!”
– Dominic Bailey (Dom)
06 05, 2026

“Paige is amazing. She’s not pushy which makes it a more comfortable experience in apartment hunting. Thank you Paige”
– Yeimy Arias
06 05, 2026

“Good”
– Jose Peña
06 05, 2026

“Cinthia is amazing and has great customer service. The property is beautiful please visit!”
– Nichelle Gilbert
06 04, 2026

“Cinthia Castro led assisted me and the tour and explanations very thorough. She was very courteous and helpful. I highly recommend asking for her if you come for a tour.”
– Benjamin Bussell
06 03, 2026

“(Translated by Google) From day one, they were incredibly kind, professional, and always available to answer my questions. The process was quick and organized, and the facilities are kept clean and well-maintained. The staff makes you feel welcome and genuinely care about the residents. I would definitely recommend this place to anyone looking for a nice apartment and a peaceful environment.
(Original)
Desde el primer día fueron muy amables, profesionales y siempre estuvieron disponibles para responder mis dudas. El proceso fue rápido y organizado, y las instalaciones se mantienen limpias y en buen estado. El personal hace que uno se sienta bienvenido y realmente se preocupan por los resid…
– Odlanier Guirola Camacho
06 03, 2026

“Cynthia was amazing! Top tier customer service!”
– Joe Burruezo
06 02, 2026

“I appreciate Darryl for helping me look for my sisters residence. It was pouring down raining and he went out his way to direct us to the tight building. He was the real GPS today, thanks a lot.”
– Fatieah Jones
05 28, 2026

“ii love ittt , veryyy comfortable & relaxing .. & Paige is suchhh great helppp she made every moment great !!”
– Smartyy Stuu
05 27, 2026

“Great Experience! With Awesome Customer Service! Paige Was magnificent and so helpful and kind!”
– Kaylana Dennis
05 27, 2026

“Cinthia Castro was super helpful when we were looking at apartments to rent! I really appreciated all of her help!”
– Jack
05 26, 2026

“Great experience with Cinthia touring the property!”
– Rita m
05 26, 2026

“Cinthia was great and very helpful. We enjoyed touring the property with her.”
– Shahriar Khalighi
05 26, 2026

“My partner and I toured The Retreat today and we loved it! It is a really nice area and apartment. Paige was super helpful to us. She answered every single question we had and some we didn’t even know we had.”
– Elizabeth LaRosa
05 20, 2026

“Cinthia was extremely helpful and very transparent with the entire application process. I love that they offer the ability to rent the exact apartment we toured as most communities don’t do that!!! Wonderful experience!!”
– NayNay Cousins
05 20, 2026

“They were very friendly. The Apartment was very nice and clean. Cinthia was awesome! She made the process super easy and was so kind. 100% would recommend this place.”
– Selena Otamendi
05 20, 2026

“Easy processing ,clean also very nice plus treat you like family.highly recommended”
– Shikiria Day
05 20, 2026

“I appreciate the two guys who helped me out Darryl and Eric. They helped me with my flat tire even told me venterra have good rates and staff for future references if im looking to move. I rode the property and its very nice. I appreciate them guys. I explained to my girlfriend what happened and now she interested in looking going into the leasing office soon”
– deion singleton
05 18, 2026

“Great service!!! Thanks!!!”
– Roberto Rivera
05 16, 2026
